Does the money on the virtual wallet card expire?
Yes, the money will be kept on your card for a maximum of 12 months - don't let it expire!
How can I find out how much money I have on my card?
You can check the money available whenever you want in the APP.
Is there a minimum number of points to use the monero card for the first time?
Yes, all redemptions must be made in blocks of 150 points.
150 points = 25 PLN
300 points = 50 PLN
Can I transfer points from one account to another?
No, points are non-transferable between accounts.
Do my points expire?
Yes, points expire 18 months after you receive them.
How are the points used?
They are exchanged in the APP for money that can be used when shopping at Factory centers.
How can I earn points?
In this section you will find detailed information on the different ways available to earn points.
Which shops in the center participate in the programme?
All the shops that are identified in the shop window or at the point of collection.
You can also check it out here.
If I use a Giftcard to make my purchases, do I get points?
Yes, we will always give you one point for every PLN spent in shops participating in the programme.
Can I accumulate points for purchases made in any store?
No, you will only be able to accumulate points for purchases in establishments that are members of the programme.